Privacy Policy
Effective Date: 3rd November 2024
DTMSOFT (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We may collect and process the following types of personal data about you:
Personal Identification Information
- Name, email address, telephone number, and job title (if applicable) when you interact with our Services, register for an account, or contact us directly.
Usage Data
- Information about how you access and use our Services, such as pages viewed, time spent on pages, clicks, and other data that helps us understand user engagement. Device Information
- Information about the device used to access our Services, including IP address, browser type, device model, operating system, and unique device identifiers.
2. How We Use Your Information
We use your information to:
- Provide, operate, and maintain our Services.
- Improve and personalize the user experience based on user interactions.
- Communicate with you, including responding to inquiries, providing customer support, and offering updates.
- Fulfil contractual obligations and deliver services or products as requested.
- Monitor and improve the security and functionality of our Services.
- Comply with legal obligations as required under UK law.
3. Legal Basis for Processing Your Information
We process your personal data based on the following legal grounds:
- Consent: Where you have given us explicit permission to process your personal information
- Performance of a contract:When processing is necessary to fulfill a contract with you.
- Legal obligation: When we are legally required to process your information, such as complying with financial regulations.
- Legitimate interests: When processing is necessary for our legitimate interests, provided it does not override your rights.
4. How We Share Your Information
We may share your personal data with third parties for the following purposes:
- Service Providers: We may share data with third-party vendors who help us provide, support, and improve our Services, such as hosting, analytics, and marketing.
- Legal Compliance: We may disclose your information if required by law, legal process, or governmental request.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new entity.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
6. Data Security
We have implemented appropriate technical and organizational security measures to protect your personal data from unauthorized access, use, alteration, or disclosure. However, please note that no transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access: Request access to your personal data.
- Rectification: Request correction of inaccurate or incomplete information.
- Erasure: Request deletion of your personal data, under certain conditions.
- Restrict Processing: Request restricted processing of your personal data, under certain conditions.
- Object to Processing: Object to processing of your personal data.
- Data Portability: Request transfer of your data to another organization or directly to you.
To exercise any of these rights, please contact us using the contact information provided below.
8. Third-Party Links
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page. You are encouraged to review this Privacy Policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
DTMSOFT
6 Saltwood Avenue, Kingsmead, Milton Keynes, MK4 4HP
Email: admin@dtmsoft.co.uk
Phone: +44 7854 955 057